How it Works

Call Us

Tell us what kind of help you’re looking for.

We’ll help figure out the financial side

We can check your insurance benefits and talk through payment options. If Medicaid might be an option, we can help you explore that too.

We’ll help you get started

Once we understand your needs and coverage, we’ll help connect you with the appropriate Wisdom service or provider.

What Should I Have Ready When I Call?

If you have insurance, have your insurance card nearby. If you don’t have insurance, call us anyway. We’ll talk through your options.

Pay the Easy Way

Your patient portal provides a safe and secure way to pay bills, schedule appointments, send messages to your provider, confirm scheduled appointments, send and receive documents and more.

Getting help can already feel like a big step

We’re here to help you explore your options. From our Billing Team to our onsite Case Managers, we have people ready to help you navigate financial and insurance questions and find a path to care.

• Assistance applying for Alaska Medicaid

• Sliding-fee options

• Payment plans

• Self-pay options

  
  

Figuring out insurance shouldn’t make it harder

At Wisdom, you don’t have to navigate all of this alone. Our team can help you understand your insurance benefits, what your plan may cover, and what other options may be available if cost is getting in the way of care.

We are dedicated to helping you find the right program and achieve success. This includes working closely with your insurance company to ensure you get the full benefits of your coverage. If you are not insured, or you are under-insured, don't let that stop you from getting the help and care you need. Ask us to assist you and we will help in any way we can.

We Accept Many Insurance Plans

Wisdom works with many major insurance plans. Insurance plans and benefits change, so if you don’t see yours listed, please ask us. We can help check your benefits and explain what we learn in plain language.

Frequently Asked Questions

Do you accept Alaska Medicaid?

Yes! We accept Alaska Medicaid. Our team is happy to help you understand your benefits and explore the services available to you. If you have questions about your coverage or aren’t sure where to start, our Billing Team and onsite Case Managers are here to help you navigate your options and take the next step toward care.

Do you accept my insurance?

We’re happy to help you find out! We work with a variety of insurance plans, and coverage can vary depending on your plan and the services you need. Give us a call, and our Billing Team will be happy to review your benefits and help you understand your options. We’re here to make the process as easy as possible so you can focus on getting the care you need.

What if I don’t have insurance?

You can still reach out to us! Not having insurance doesn’t mean you have to navigate your options alone. Our Billing Team and onsite Case Managers can help you explore possible payment options, determine whether you may qualify for Alaska Medicaid, and understand what resources may be available to you. Give us a call—we’ll work with you to explore a path toward care that fits your needs.

Do you offer a sliding fee scale?

Yes, we are happy to help you explore your options. While sliding fee arrangements may depend on the services you need and your individual circumstances, our Billing Team can walk you through available payment options and help you determine what resources may be available to you. If cost is a concern, please reach out. We’ll work with you to help you understand your options and take the next step toward care.

Can I make payments?

Yes, we can help you find a payment option that works for you. Payment arrangements depend on your services and individual circumstances. Our Billing Team can talk through your options, answer your questions, and help you understand the next steps. Please reach out—we want to help make accessing care as manageable as possible.

Can someone help me apply for Medicaid?

Absolutely! You don’t have to navigate the process alone. Our onsite Case Managers can help you explore whether you may qualify for Alaska Medicaid and guide you toward the resources you need to get started with the application process. Reach out to us, and we’ll help you understand your options and take the next step toward care.

How much will my first appointment cost?

The cost of your first appointment depends on your insurance coverage, the type of service you need, and your individual circumstances. Our Billing Team can help review your insurance benefits, explain any expected copays or out-of-pocket costs, and discuss available payment options before your appointment. If you don’t have insurance or are concerned about the cost, please reach out. We’re happy to help you understand your options so you can feel more comfortable getting started.

Insurance benefits vary by plan, and verification of benefits is not a guarantee of payment. We’ll work with your insurance company and help you understand your coverage, although patients are ultimately responsible for charges not covered by their plan.